Frequently Asked Questions
Online tickets
A confirmation email with a link back to your ticket(s) and an official receipt will be emailed to you. You must print your ticket(s) or display them on your mobile device at the event.
I'm unable to find my tickets!
You may have your ticket confirmation email resent to you by visiting the following link: https://www.microspec.com/tix123/Resend.cfm
I am looking for an exhibitor but cannot remember their name. How do I locate them?
Please use our Buyer's Guide and enter a keyword or the category of their product. It will pull all exhibitors in this category and then you can recognize them.
Where should I park? How much does it cost?
The EY Centre offers 1,800 parking spaces on its premises at a cost of $10 (tx in).
How much does a ticket cost?
A regular Adult Entrance ticket is $14 tx inc. A $2 early bird discount is applicable when purchasing regular Adult tickets online prior to show open March 23rd 2023.
Does one ticket give me unlimited access to the show?
It does! Please take your ticket to Will Call at the front entrance and they will put you on the re-entry list.
Does attending a celebrity presentation cost extra?
No. Celebrity appearances and presentations are included with the cost of your ticket.
Do you have any advice for first-time guests? Is there anything you think I should know about the show?
The Ottawa Home and Garden Show is your source for home improvement ideas, project inspiration, and expert advice. Whether you’re joining us at the EY Centre with a specific project in mind or just looking for some inspiration, our local home professionals have you covered. With 300+ number of booths to explore and several unique feature displays to enjoy, plan to spend a few hours at the show. Wear comfortable shoes, bring a pen and paper to take notes, and have some cash on hand just in case a vendor doesn’t accept plastic (although most will). The Ottawa Home and Garden Show is your chance to meet with industry professionals to talk about your home, see informative presentations from celebrity guests, and purchase products and services to help create your dream space.
Is there wheelchair access at the show? How do I locate them?
The EY Centre being a one-level facility offers a very easy access to wheelchairs. For those in need of renting a wheelchair, please come by the Show Office and bring your ID. The Show will offer a limited quantity of complimentary wheelchairs.